Log in

Login to your account

Username *
Password *
Remember Me

What is Home Warranty Insurance?

Home Warranty Insurance is obtained by the builder and issued to the homeowner. It is legally required whenever a builder or tradesman performs work where the contract price is more than $20,000. Home Warranty Insurance protects you, the homeowner, in the event that a builder is unable or unwilling to complete the contracted work. It also covers you for the repair of any faulty work that has been performed if the builder fails to rectify the defect.

Home Warranty Insurance is not an optional extra if the contract price is over $20,000 but is an optional extra if the contract price is under this amount. An application for Home Warranty Insurance is made before you renovation starts.

What does it cover?

Home Warranty Insurance covers all losses arising from non-completion of work. This cover will be provided in the event of the death, disappearance or insolvency of the builder. Home Warranty Insurance also covers loss arising from defective or faulty work, and more recently, cover is also provided when a builder's contractor licence is suspended.

How long does Home Warranty Insurance last?

Home Warranty Insurance provides cover to the homeowner for up to two years in the case of non structural renovations and up to six years in the case of structural renovations. You can make a claim at any time during this period.

How do I obtain Home Warranty Insurance?

It is the responsibility of the builder to obtain Home Warranty Insurance. Hollywood will lodge an application prior to commencing work on your property. You do not need to apply for Home Warranty Insurance; we will take care of it for you.

Does Hollywood Bathrooms and Kitchens provide Home Warranty Insurance?

Yes, we provide Home Warranty Insurance on every job we do when the contract is over $20,000. In addition to this, we also provide a 10-year guarantee on workmanship (conditions apply). So you can be confident in our work, relax and enjoy your new kitchen or bathroom!

Where can I get more information?

To find out more about Home Warranty Insurance, visit the NSW Fair Trading website.


  • "There was a high standard of workmanship by all trades people. The bathroom design and fittings selected well. I am very pleased with my bathroom and delighted that I organised the renovation with Hollywood."
    Margaret - Crows Nest

  • "My wife is especially grateful, with the prospect of a fantastic new kitchen early in the New Year. She is in a wheel chair and we plan to take most of the height out of the kickboard so that there is a double bonus for her replacement of the tired old kitchen with the beautiful new one, as well as it being much lower and therefore much easier for her to use."
    Rob and Judy - Merewether

  • "I was very pleased that you handled everything. No problem was too hard, a welcome relief as renovation of a 1930s bathroom in a block of units is bound to be full of surprises."
    Jackie - Chatswood

  • "Tradesmen were brilliant. Everything was completed on time. We were never made to feel we were being a problem if we asked to have things corrected. We felt secure knowing Andre was attending our home frequently checking the work and progress."
    Tracey - Greystanes

  • "We were worried about the mess that would be caused by the demolition of the old bathroom. However, Darren handled this problem with great efficiency and strength and so the rubble problem was kept to a minimum."
    Ian - Darling Point

  • "The tradesmen were courteous and carried out their work professionally with a minimum of disruption to the household."
    Howard - Davison

  • "All jobs appear to have been completed in an efficient and professional manner."
    Tim - Normanhurst

  • "We liked the fact that we were able to continue at work full-time whilst the bathroom renovations were happening. If we were not happy with something, it was remedied with one phone call and no hassles."
    Kathryn - Cromer

  • "My friends have been impressed and I am happy to recommend your service to your future customers. I know I'm a bit fussy and have a good eye for detail, I'm very happy with the finished product."
    Victoria - Camperdown

  • "Thank you to Ray and Andre for your patience and your professionalism. A special thank you to the office staff. It doesn't matter how many times I called her, she was always pleasant and helpful, would always return my calls ASAP and most of all have the answers for me."
    Vicki - Mascot

  • "The finished job is excellent. We cannot fault the professional finish. The advice from Ray all the way through the job was friendly, always available and professional. It was his manner that impressed us most."
    Bob - Wollstonecraft

  • "We were delighted with the courtesy and professionalism of every member of your team."
    Salvatore - Lane Cove